IMPORTANT: Due to the global spread of COVID-19, there are major delays to international deliveries because of reduced airfreight capacity and government restrictions. Please allow an additional 7-10 working days for international orders. You can view NZ Post's list of impacted countries by clicking here.

We use New Zealand Post for our package deliveries. Below you will find the five World Zones with the corresponding delivery targets:


New Zealand


South Pacific, Asia, North America, UK & Europe

Rest of world



Zone A

Zone B, C & D

Zone E

Delivery Target

Up to 3 working days.

3-6 working days.

6-10 working days.

6-10 working days.



Delivery targets are guidelines from NZ Post only and we do not guarantee that your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer. For the purpose of delivery targets, the day in which a mail item is accepted by us is day zero. Please note orders can take up to 3 days to be processed from the date received. 

You can expect that items sent overseas will usually arrive at their destination within the timeframe specified. Because NZ Post do not directly control all parts of the delivery chain, we cannot guarantee that your items will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For more information regarding New Zealand Post's World Zones click here.

All orders are untracked unless requested. If you wish to have your order tracked or couriered please enquire first using the contact page.